Sales Operations Analyst

Job Summary

Serving as a functional expert, the full-time remote Principal Sales Operations Analyst will drive operational excellence in CRM governance, forecasting support, pipeline management, reporting, and cross-functional operational coordination without direct people management responsibilities.

Key responsibilities

• Oversee Salesforce operational activities and ensure CRM data quality and governance standards
• Support forecasting processes and pipeline health analysis while providing operational insights and reporting
• Partner with cross-functional teams to improve sales execution and drive process standardization across the sales lifecycle

Required qualifications

• 10+ years of experience in Sales Operations, Revenue Operations, or a related analytical role
• Deep expertise in Salesforce CRM administration and governance
• Strong experience in supporting SaaS or recurring revenue sales organizations
• Advanced analytical and operational capabilities
• Experience in mentoring operational team members and driving operational improvements