Sales Operations Analyst

Job Summary

Working remotely on a full-time basis, the Sales Operations Analyst will serve as a critical link between the direct sales organization and IT teams, translating business needs into actionable system solutions, delivering insights through reporting, and managing Salesforce and data requests.

Key responsibilities

• Serve as the first point of contact for Salesforce Revenue Cloud requests and build scalable reports and dashboards for pipeline and forecast tracking
• Develop and maintain Salesforce and Power BI dashboards, delivering actionable insights on bookings and pipeline health while supporting reporting cadences
• Identify inefficiencies in quoting and reporting processes, implementing automation and system-driven solutions to enhance usability and adoption

Required qualifications

• Bachelor's degree in Information Systems, Computer Science, Data Analytics, or a related field preferred
• 3-5+ years of experience in Sales Operations, CRM Administration, Business Systems, or Reporting
• Advanced experience with Salesforce reporting and dashboard development
• Power BI dashboard development and data visualization experience
• Experience in gathering business requirements and translating them into system enhancements