Sales Operations Analyst

Job Summary

To drive forecasting excellence and process optimization, the full-time Sales Operations Analyst will support forecast accuracy improvements, lead operational efficiency projects, and contribute to AI/ML forecasting initiatives while collaborating with sales leadership and cross-functional teams in a remote environment.

Key responsibilities

• Improve forecast reliability and accuracy for enterprise products, providing actionable insights for strategic accounts
• Lead global data reconciliation across CRM, financial, and forecasting systems to ensure consistent, reliable reporting
• Support forecasting projects, including AI/ML initiatives and analytics improvements to enhance sales projections

Required qualifications

• 8+ years of experience in Sales Operations, Business Operations, or Financial Analysis in a global tech environment
• Bachelor's degree or equivalent experience in business or a related field; advanced degree preferred
• Demonstrated expertise in sales forecasting processes and operational process improvement
• Proven experience in project management and leading cross-functional teams
• Advanced Excel proficiency and familiarity with Salesforce, SAP, and Integrated Business Planning (IBP)