Sales Operations Manager

Job Summary

A company is looking for a Manager, Sales Operations.

Key Responsibilities

• Manage a team of Business Partner Advisors, including training and performance reviews
• Supervise and enhance processes to increase productivity and resolve escalated inquiries
• Monitor customer feedback and implement strategies for service quality improvement

Required Qualifications

• Bachelor's degree in business administration, economics, or related fields
• 6 to 10+ years of experience in Sales Operations, Customer Service Operations, or related roles
• Demonstrated business acumen and understanding of efficiency drivers
• Advanced experience with CRM software and Microsoft Office
• Proficiency in analyzing budgets and preparing financial reports