Sales Operations Manager

Job Summary

A company is looking for a Manager, Sales Operations.

Key Responsibilities

• Manage and lead a team of Business Partner Advisors, including training and performance reviews
• Supervise and enhance processes to increase productivity and resolve escalated customer inquiries
• Monitor customer feedback and implement strategies to improve service quality and partner success

Required Qualifications

• Bachelor's degree in business administration, economics, or a related field
• 6 to 10+ years of experience in Sales Operations, Customer Service Operations, or related roles
• Demonstrated business acumen with an understanding of efficiency drivers
• Advanced experience with CRM software and Microsoft Office
• Proficiency in analyzing budgets and preparing financial reports