Sales Operations Manager

Job Summary

A company is looking for a Sales Operations Manager to oversee sales tools and processes that enhance customer experience and drive revenue.

Key Responsibilities

• Establish and maintain partnerships with sales employees and collaborate with leadership to assess performance
• Manage retail-focused projects and create process documentation and training resources
• Evaluate and optimize sales tools and conduct observations to identify performance improvement opportunities

Qualifications and Education Requirements

• 5 years of retail sales or related insurance industry experience
• Demonstrated project management competence or 2 years in a project management role
• Proficiency in Microsoft Office Suite
• Exceptional organizational and time management skills
• Experience in conducting observations and translating findings into SOPs and training