Sales Operations Manager

Job Summary

Driving operational excellence for the Strategic Accounts segment, the full-time Sales Operations Manager will manage sales operations support, enhance pipeline quality, and improve forecasting processes in a fully remote environment.

Key responsibilities

• Own day-to-day sales operations support, ensuring process adherence and issue resolution for Strategic Accounts
• Analyze seller performance and pipeline metrics, providing actionable insights to leadership
• Collaborate with cross-functional teams to enhance sales processes and improve quote turnaround times

Required qualifications

• 5 or more years of experience in Sales Operations, Revenue Operations, or Business Operations
• Experience in promotional products, marketing services, or a similar industry
• Strong knowledge of CRM platforms and reporting/dashboard tools
• Exceptional analytical skills with the ability to translate data into insights
• Understanding of pricing structures and quoting workflows in a complex commercial environment