Sales Operations Manager

Job Summary

Hands-on and people-oriented, the full-time Sales Operations Manager will partner with sales leaders to enhance team effectiveness by improving processes, ensuring pipeline hygiene, and facilitating training, all while working remotely.

Key Responsibilities

• Act as a dedicated operational partner to sales managers, participating in pipeline reviews and team meetings to identify and address challenges
• Own and enforce pipeline hygiene standards, conducting regular reviews and audits to maintain accurate CRM documentation
• Document sales processes and create training materials, leading sessions to ensure reps are well-equipped to meet expectations

Required Qualifications

• 3-6 years of experience in Sales Operations, Sales Enablement, or a similar role with direct sales team interaction
• Proven ability to build trusting relationships with sales personnel and leaders
• Strong skills in process documentation and improvement, capable of simplifying complex workflows
• Experience managing pipeline hygiene and conducting reviews in a CRM environment, preferably Salesforce
• Comfortable facilitating training sessions and coaching sales representatives on processes and tools