Sales Operations Onboarding Specialist

Job Summary

A company is looking for an Associate II Sales Support (Sales Operations Onboarding) to manage customer onboarding and support processes remotely.

Key Responsibilities:

• Coordinate DOWC and DOWCRe formation processes and manage customer relationships throughout implementation
• Evaluate customer feedback, provide training, and ensure new business requests are accurate and complete
• Support dealer launches, manage exception requests, and serve as a subject matter expert for training and process education

Required Qualifications:

• Minimum of 5 years of Customer Service, Relationship Management, or Asset Protection experience in Sales Support
• Associate degree or equivalent job experience; Bachelor's degree preferred
• Demonstrated proficiency with technology including CRM systems and customer-facing web platforms
• Flexibility to travel for occasional dealer launches