Sales Operations Quality Analyst

Job Summary

A company is looking for a Sales Operations Quality Analyst III.

Key Responsibilities

• Monitor agent onboarding activities to ensure compliance with policies and regulations
• Identify trends and recommend improvements based on data analysis
• Conduct audits and provide training related to department processes

Required Qualifications

• Bachelor's degree or equivalent work experience
• Five years of experience in healthcare or managed care
• Five years of customer service experience
• Five years of experience in insurance compliance or audit functions preferred