Sales Practice Head

Job Summary

To build a market-ready service line, the remote Head of Sales Practice Service Line will manage outsourced sales operations, including inside sales, lead qualification, and upsell programs, while developing vertical-specific strategies and go-to-market content.

Key responsibilities

• Serve as the primary subject matter expert in outsourced sales operations and stay current on sales technology trends
• Develop vertical-specific value propositions and build the Sales Practice service catalogue
• Enable Sales and Account Management teams by providing training and resources to identify and position Sales Practice opportunities

Required qualifications

• 10+ years of experience in outsourced sales operations or sales BPO with a focus on revenue performance
• Deep knowledge of sales technology platforms, including CRM and AI-assisted selling tools
• Experience in building go-to-market strategies and pricing frameworks in a BPO or managed services context
• Familiarity with compliance requirements in regulated sales environments such as financial services and insurance
• Strong commercial instincts and credibility with sales leadership roles