Sales Solutions Agent

Job Summary

Combining exceptional customer service with sales skills, the full-time Sales Solutions Agent will work remotely to identify member needs, recommend financial solutions, and build meaningful relationships in a fast-paced contact center environment.

Key responsibilities

• Proactively identify member needs and recommend products and services to improve financial well-being using the AAA sales model
• Build trust through clear and empathetic communication while actively listening and explaining complex information
• Ensure compliance with all relevant regulations and maintain accountability for performance goals

Required qualifications

• High school diploma or GED required
• 6-12 months of experience in customer service, sales, retail sales, or call centers preferred
• Ability to work from home with a high-speed internet connection and a suitable home office environment
• Openness to coaching and continuous improvement
• Demonstrated history of growth and strong individual performance