Sales Support Account Coordinator

Job Summary

A company is looking for an Account Coordinator | Sales Support (FSR).

Key Responsibilities

• Act as the primary contact for the Sales team for onboarding new accounts, including setup and inventory management
• Monitor performance trends and collaborate with Territory Manager and Regional Director to improve account performance
• Troubleshoot customer issues and maintain a positive relationship with customers and internal teams

Required Qualifications

• Minimum of 3 years of experience in a high-volume customer care or sales support environment
• Hands-on knowledge and experience with SaaS systems, including Salesforce.com or other CRM software
• Bachelor's degree or relevant experience in the healthcare field or account onboarding
• Data-driven with experience using Excel and SFDC reporting
• Strong background and passion for customer care