Sales Support Analyst

Job Summary

A company is looking for a Sales Support Sr. Analyst.

Key Responsibilities

• Process various types of product license requests, including new orders and upgrades
• Support internal and external customers with non-technical licensing needs
• Act as a subject matter expert for licensing systems and resolve escalated issues

Required Qualifications

• Experience in a similar customer-facing administration role
• Ability to work in a fast-paced environment and multitask
• Independent and self-motivated with team collaboration skills
• Strong people orientation and customer satisfaction focus
• Models high standards of ethics and ownership of issues