Sales Support Associate

Job Summary

A company is looking for a Sales Support Associate to join their PA Strategic Accounts Department.

Key Responsibilities

• Accurately process and manage customer orders, ensuring timely fulfillment and issue resolution
• Provide customer account support, including onboarding and maintaining account information
• Collaborate with internal teams and vendors to resolve inventory issues and manage returns and warranty claims

Required Qualifications

• Proficiency in Prelude, AQ, and Microsoft Office (or equivalent tools)
• Customer-focused mindset with the ability to manage multiple priorities
• Strong organizational skills and attention to detail
• Ability to work in a fast-paced environment
• Willingness to learn and adapt to new processes