Sales Support Associate

Job Summary

A company is looking for a Sales Support Associate to work with customers and sales staff to deliver high-quality service and solutions.

Key Responsibilities

• Manage sales quotes and orders through ERP and AutoQuotes, including order handling and invoicing
• Support the salesperson/account manager with administrative tasks and customer issue resolution
• Maintain knowledge of company resources, products, and pricing to assist customers effectively

Required Qualifications

• Prioritize customer satisfaction and actively exceed expectations
• Proficient in MS Office, with intermediate to advanced skills in Outlook and Excel
• Ability to handle order changes and communicate proactively with customers
• Experience in a customer service role, serving as a primary point of contact
• Demonstrated ability to collaborate with internal teams for conflict resolution