Sales Support Associate

Job Summary

Supporting the Sales Account Executive team, the full-time Sales Support Associate will handle administrative tasks, process sales orders, and assist with customer inquiries while maintaining a proactive and positive approach in a fast-paced environment.

Key responsibilities

• Process sales orders, demo requests, and customer inquiries via telephone and computer
• Coordinate with distribution partners to ensure timely product delivery and manage returns and credits
• Provide backup support to the Sales Support team to ensure smooth sales and order processing

Required qualifications

• Experience with office machines and excellent computer skills
• Proficiency in Microsoft Excel and experience utilizing a CRM system
• Strong multitasking and decision-making abilities
• Commitment to customer satisfaction and retention
• Ability to work independently in a team-oriented environment