Sales Support Associate

Job Summary

Building meaningful relationships with small and mid-sized business customers, the full-time Expert Team Associate will manage customer interactions through email, phone, and virtual meetings, providing tailored solutions to drive growth and customer satisfaction in a remote environment.

Key responsibilities:

• Manage customer interactions across various communication channels, ensuring timely and professional support
• Proactively identify growth opportunities and generate leads to enhance customer engagement and revenue
• Utilize product knowledge and consultative selling techniques to recommend solutions and strengthen customer relationships

Required qualifications:

• 1+ years of experience in a customer-focused, customer service, sales, or related role
• Proficiency with Microsoft Office applications, including Excel and Outlook
• Experience using Salesforce or a comparable CRM or sales platform
• Strong organizational and time management skills to manage multiple priorities effectively
• Exceptional typing skills (60+ words per minute) and strong computer navigation skills