Sales Support Specialist

Job Summary

A company is looking for a Sales Support Specialist to perform transactional activities supporting customer service, sales operations, and finance.

Key Responsibilities

• Ensure accurate and timely order entry and evaluate order quantities
• Process customer complaints and track incidents using the Tracking Incident Complaint System (TICS)
• Facilitate the creation of new finished goods items and coordinate with cross-functional teams for timely completion

Required Qualifications

• Bachelor's Degree or Associate's Degree preferred in Management, Sales, Marketing, or Supply Chain
• 1-2 years' experience in customer service in a fast-moving consumer or manufacturing environment
• 1-2 years' experience working with ERP, Portals, and other Data Encoding and Interchange software preferred
• Proficiency in Microsoft Excel and related Office applications
• Experience in gathering, analyzing, and interpreting data