Sales Support Specialist

Job Summary

A company is looking for a Sales Support Specialist to provide proactive support for client servicing and account administration.

Key Responsibilities

• Support servicing and account administration for clients, partners, and brokers to enhance customer satisfaction and retention
• Coordinate client requirements and ensure accurate information is available for client plan design
• Maintain client records and manage multiple account implementations while resolving client issues

Required Qualifications, Training, and Education

• Two years of customer service or client service experience
• Ability to quickly learn products, service offerings, and internal systems
• Experience managing multiple concurrent account implementations
• Understanding of business objectives and the business environment
• Proficiency in MS Office and related applications