Sales Support Specialist

Job Summary

Sales Support Specialist, a full-time remote position, is responsible for proactively supporting client servicing and account administration to enhance customer satisfaction, growth, and retention.

Key Responsibilities

• Support servicing and account administration for clients, partners, brokers, and consultants
• Coordinate client requirements and maintain strong relationships with internal business partners
• Prepare collateral and conduct open enrollment presentations for clients and team members

Required Qualifications

• Two years of customer service or client service experience
• Ability to quickly learn company products and internal systems
• Experience managing multiple concurrent account implementations
• Understanding of business objectives and the business environment
• Proficiency in MS Office and spreadsheet applications