Sales Support Specialist

Job Summary

Proactively supporting client servicing and account administration, the full-time remote Sales Support Specialist will manage administrative sales activities, maintain relationships with clients and business partners, and ensure accurate information for client needs and expectations.

Key responsibilities

• Support administrative tasks related to client onboarding, renewals, and open enrollment
• Coordinate client requirements with internal teams to ensure satisfaction and compliance with processes
• Utilize sales automation systems to maintain accurate client and prospect records

Required qualifications

• Two years of customer service or client service experience
• Proficiency in MS Office and ability to manage data effectively
• Understanding of business objectives and the ability to adapt in an agile environment
• Experience managing multiple account implementations and resolving issues
• Ability to quickly learn company products and internal systems