Sales Support Specialist

Job Summary

Proactively supporting client servicing and account administration, the full-time remote Sales Support Specialist will manage administrative sales activities, maintain strong internal relationships, and ensure client satisfaction through effective communication and coordination.

Key responsibilities

• Support servicing and account administration for clients, partners, and brokers to enhance customer satisfaction and retention
• Coordinate client requirements with internal teams to ensure accurate information and timely implementation of new clients
• Utilize sales automation systems to maintain current client and prospect records while preparing collateral for open enrollment presentations

Required qualifications

• Two years of customer service or client service experience
• Proficiency in MS Office, including word processing and spreadsheet applications
• Ability to manage multiple concurrent account implementations and business issues
• Understanding of business objectives and the business environment
• Experience working within an agile environment