Sales Support Specialist

Job Summary

To support a growing client base, the full-time remote Sales Support Specialist will manage the onboarding process for new automotive clients, ensuring a seamless transition from contract to campaign launch while fostering strong client relationships and collaborating with internal teams.

Key responsibilities

• Serve as the primary point of contact for new client onboarding, ensuring a seamless implementation experience
• Own the onboarding process from kickoff through campaign launch, keeping projects on schedule and aligned with client expectations
• Build strong client relationships through proactive communication, transparency, and responsiveness

Required qualifications

• Experience managing client relationships, account onboarding, or customer success in a client-facing environment
• Knowledge of digital advertising products, including Search, Display, Marketing Systems, and Traditional Media
• Strong project management and organizational skills with the ability to manage multiple priorities simultaneously
• Experience using Excel and Salesforce for reporting, tracking, and account management
• Proven ability to build trust with clients and deliver an outstanding customer experience