Sales Support Specialist

Job Summary

Providing essential operational support to the sales team, the full-time remote Sales Support Specialist will assist with customer inquiries, project updates, and troubleshooting issues to ensure a seamless sales process in the solar industry.

Key responsibilities

• Provide real-time support to sales representatives through various communication channels
• Assist with general sales inquiries and resolve questions related to project status and documentation
• Coordinate with internal teams to manage project updates and ensure smooth progression through the sales pipeline

Required qualifications

• Experience in sales support, customer service, project coordination, or administrative support preferred
• Proficiency with Microsoft Office and Google Workspace
• Familiarity with CRM platforms and project tracking systems preferred
• Ability to manage multiple tasks in a fast-paced environment
• Professional customer service and relationship-building skills