Sales Support Specialist

Job Summary

Proactively supporting client servicing and account administration, the full-time remote Sales Support Specialist will manage administrative sales activities, maintain strong internal relationships, and ensure client satisfaction through effective communication and coordination.

Key responsibilities

• Support and create administrative sales activities related to client onboarding, renewals, and open enrollment
• Establish and maintain relationships with account managers and business partners to understand and meet client requirements
• Utilize the sales automation system to maintain accurate client and prospect records while resolving client issues

Required qualifications

• Two years of customer service or client service experience
• Ability to quickly learn company products, services, and internal systems
• Experience managing multiple concurrent account implementations
• Proficiency in MS Office and related applications
• Ability to engage effectively in virtual environments