Sales Support Specialist

Job Summary

Supporting the Sales Account Executive team, the full-time Sales Support Specialist will handle administrative tasks, process sales orders, and assist with customer inquiries, ensuring efficient sales operations in a collaborative environment.

Key responsibilities

• Process orders, demo requests, and customer inquiries via telephone and computer
• Coordinate with distribution and manufacturing partners to ensure timely delivery of products
• Prepare and monitor returns and credits to maintain customer satisfaction

Required qualifications

• Experience with office machines and excellent computer skills
• Proficiency in Microsoft Excel and familiarity with CRM systems
• Strong organizational and multitasking abilities
• Commitment to customer satisfaction and retention
• Ability to work independently in a fast-paced environment