Sales Tools Experience Director

Job Summary

Leading a globally distributed team, the full-time salaried Sales Tools Experience Director will oversee the sales tools ecosystem, ensuring operational excellence and continuous improvement while enhancing the colleague experience through collaboration with various stakeholders.

Key responsibilities

• Lead the Sales Tools Experience organization, focusing on operational support and service transformation
• Own the sales colleague experience, ensuring platforms are accurate, compliant, and optimized for user needs
• Drive operational excellence by establishing a service model that reduces demand through automation and process improvement

Required qualifications

• Experienced people leader with a track record of managing large, distributed teams
• Strong operational leadership experience in sales enablement, sales operations, or related fields
• Proven success in transforming support organizations through automation and process improvement
• Strong analytical skills with experience in leveraging operational data for decision-making
• Bachelor's degree