Salesforce Administrator

Job Summary

Supporting a mission-focused enterprise modernization effort, the remote Salesforce Administrator will manage and configure secure, scalable capabilities across Salesforce Service Cloud and Experience Cloud, while collaborating with cross-functional teams to ensure optimal platform performance and data quality.

Key responsibilities

• Administer Salesforce environments, including development, testing, and production, while managing access provisioning and configuration changes
• Configure Salesforce applications and maintain user access, roles, and security settings to ensure compliance with least-privilege principles
• Create and maintain reports, dashboards, and monitoring information to support business decision-making and operational visibility

Required qualifications

• 3+ years of hands-on Salesforce administration and configuration experience
• Strong experience with Salesforce declarative capabilities, including Flow and Lightning App Builder
• Experience administering Salesforce Service Cloud and familiarity with Experience Cloud
• Working knowledge of Salesforce security and access administration
• Bachelor's degree in Computer Science, Information Systems, or a related discipline, or equivalent experience