Salesforce Administrator

Job Summary

A company is looking for a Mid-Level Salesforce Administrator to support and enhance their Salesforce environment.

Key Responsibilities

• Provide daily support for Salesforce users, including troubleshooting and resolving external-facing cases
• Administer and configure Experience Cloud and Service Cloud, including portals, dashboards, and bots
• Manage user lifecycle tasks, maintain custom fields, and create optimized reports and dashboards

Required Qualifications

• Minimum of 2 years of hands-on Salesforce administration experience
• Strong understanding of Salesforce configuration tools and best practices
• Experience with Sales Cloud and Service Cloud
• Salesforce Certified Administrator (or willingness to obtain)
• Ability to gather business requirements and translate them into technical solutions