Salesforce Administrator

Job Summary

A company is looking for a Salesforce Administrator who excels at problem-solving and delivering a great customer experience.

Key Responsibilities

• Serve as the primary contact for customers seeking assistance with Salesforce and manage support tickets
• Assist with Salesforce configurations, conduct system health checks, and contribute to ongoing improvements
• Develop and maintain support documentation and conduct training sessions for customer onboarding

Required Qualifications

• 3+ years of experience as a Salesforce Admin or Consultant in a SaaS or technology-driven company
• Proven customer-facing experience within a SaaS or technology organization
• Hands-on experience configuring and managing Salesforce processes and workflows
• Degree in a relevant field such as Computer Science or Information Technology preferred
• Knowledge of coding or programming is a plus