Salesforce Administrator

Job Summary

A company is looking for a Salesforce Administrator to support and enhance their Salesforce environment.

Key Responsibilities

• Provide daily support for Salesforce users, including troubleshooting and resolving external-facing Cases
• Administer and configure Sales Cloud and Service Cloud, including portals, dashboards, and bots
• Manage user lifecycle tasks and maintain custom fields, page layouts, and reports

Required Qualifications

• Minimum of 3 years of hands-on Salesforce administration experience
• Strong understanding of Salesforce configuration tools and best practices
• Experience with Sales Cloud and Service Cloud
• Salesforce Certified Administrator
• Ability to gather business requirements and translate them into technical solutions