Salesforce Administrator

Job Summary

Salesforce Administrator, a full-time remote position responsible for administering and optimizing Salesforce Education Cloud and related systems to support business needs and strategic objectives.

Key Responsibilities

• Evaluate, analyze, and maintain all Salesforce instances while liaising between technical teams and business stakeholders
• Collaborate with stakeholders to gather requirements and analyze business processes for necessary changes in existing solutions
• Develop and maintain custom solutions using Apex Classes, Triggers, Flows, and Lightning Web Components (LWC)

Required Qualifications, Training, and Education

• Bachelor's Degree and 3+ years of relevant experience or equivalent combination of education and experience
• Strong knowledge of the Salesforce platform
• Experience with Marketing Cloud configuration and administration
• Business analysis experience, including requirements gathering and process mapping
• Ability to analyze data and derive insights from reports and dashboards