Salesforce Administrator

Job Summary

To support a growing revenue operations team, the full-time Salesforce Administrator will manage system improvements, deliver high-quality Salesforce support, and maintain data accuracy while working remotely.

Key responsibilities

• Translate business needs into system improvements and automate processes to enhance data transparency
• Deliver Salesforce support aligned with SLAs, troubleshoot user issues, and monitor recurring problems
• Maintain Salesforce records for data accuracy, support data management tasks, and conduct QA testing for new features

Required qualifications

• 4+ years of experience supporting Salesforce in an operations or system support role
• Strong understanding of Salesforce objects, workflows, and data structures
• Experience with data imports, exports, and validation processes
• Ability to translate business requirements into clear system documentation
• Salesforce Administrator certification is an advantage but not required