Salesforce Administrator

Job Summary

Detail-oriented and structured, the full-time remote Salesforce Administrator will manage system improvements, support Salesforce service delivery, and ensure data accuracy while collaborating with cross-functional teams to enhance operational efficiency.

Key responsibilities

• Translate business needs into system improvements and automation requests, enhancing data transparency and user experience
• Deliver high-quality Salesforce support and troubleshoot user issues, ensuring alignment with SLAs and business requirements
• Maintain and update Salesforce records for data accuracy while supporting data governance and quality assurance processes

Required qualifications

• 4+ years of experience supporting Salesforce in operations or system support roles
• Strong understanding of Salesforce objects, workflows, reports, and data structures
• Experience with data imports, exports, and validation processes
• Ability to translate business requirements into clear system documentation
• Experience in QA testing for new features or system changes