Salesforce Administrator

Job Summary

As the primary owner of the Salesforce environment, the full-time remote Salesforce Administrator will manage user support, maintain data integrity, and build reports and dashboards to support various teams across the organization.

Key responsibilities

• Oversee day-to-day administration of Salesforce, including user management and workflow automation
• Serve as the main contact for Salesforce user support, triaging and resolving requests efficiently
• Build and refine reports and dashboards for forecasting and performance tracking

Required qualifications

• 3+ years of hands-on Salesforce administration experience
• Experience managing a ticket queue and resolving platform issues
• Proven ability to create and maintain reports, dashboards, and workflows
• Salesforce Administrator certification preferred but not required
• Bachelor's degree in Business, Information Systems, or a related field preferred