Salesforce Administrator
Job Summary
To support the Federal Deposit Insurance Corporation (FDIC), the full-time remote Salesforce Business Analyst / Administrator will gather requirements, configure Salesforce solutions, and collaborate with stakeholders to drive measurable business outcomes.
Key responsibilities:
- Partner with business users to gather requirements and develop user stories while mapping process flows
- Configure and administer Salesforce CRM, Experience Cloud, and related functionalities to meet business needs
- Apply Agile practices to manage enhancements and collaborate within sprint-based delivery cycles
Required qualifications:
- Three years of hands-on experience with Salesforce products and platform
- Experience with Agile development methodologies
- Proficient in configuring Salesforce CRM, Experience Cloud, Reports/Dashboards, and Einstein
- Active Salesforce Administrator certification
- Experience working directly with users to develop user stories and process flows
COMPLETE JOB DESCRIPTION
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