Salesforce Administrator

Job Summary

Collaborating with sales teams, the full-time Salesforce Administrator will manage Salesforce administration tasks, support AI tooling deployment, and drive user training and adoption in a remote setting.

Key Responsibilities

• Manage users, profiles, and permission sets within Salesforce while assisting with reports and dashboards for various stakeholders
• Collaborate with the Enablement team to onboard new sales hires and maintain training resources, including documentation and workshops
• Evaluate and implement new AI capabilities, delivering training and support for end users on AI tools and workflows

Required Qualifications

• 2 years of hands-on experience with Salesforce or Salesforce Certified Administrator (ADM-201) credential
• Working knowledge of Sales and Service Cloud, automation tools (Flow), and reporting
• Experience designing prompt libraries or custom AI workflows for a team
• Familiarity with AI tools such as ChatGPT and experience training non-technical users
• Detail-oriented with a focus on documentation and repeatable processes