Salesforce Administrator

Job Summary

Supporting the migration to Agentforce for Nonprofits, the full-time Salesforce Administrator will manage system stewardship, user enablement, and reporting for a nonprofit's development technologies, preferably in a hybrid role based in San Francisco or remotely within the contiguous U.S.

Key responsibilities

• Manage permissions, data integrity, and routine data hygiene for a Salesforce organization supporting over 100 users
• Design and deliver user training and documentation to enhance user adoption and self-service reporting capabilities
• Build and maintain reports and dashboards to provide reliable visibility into fundraising activities and results

Required qualifications

• 5+ years of Salesforce experience, including 3+ years as an administrator in a multi-team environment
• Solid understanding of Salesforce fundamentals such as permissions, data models, and report/dashboard creation
• Experience with nonprofit or fundraising CRM systems and complex data models
• Ability to translate business needs into system changes and create clear documentation
• Collaborative approach with experience partnering with implementation consultants or vendors