Salesforce Administrator

Job Summary

Managing the company's business systems, the remote Business Systems Administrator will focus on Salesforce administration, process improvement, and cross-functional coordination to enhance customer lifecycle operations.

Key Responsibilities

• Administer Salesforce, including user management, configuration, and data quality maintenance
• Lead process improvement initiatives and project delivery, ensuring effective documentation and enablement
• Coordinate cross-functional system requests and maintain stakeholder communication regarding system health and performance

Required Qualifications

• 5+ years of experience in Business Operations, Revenue Systems, or Sales Systems roles
• Deep expertise in Salesforce administration, including user management and declarative configuration
• Salesforce Certified Administrator credential
• Proven ability to design and document scalable end-to-end business processes
• Strong communication skills with experience presenting to senior stakeholders