Salesforce Administrator Certification Required

Job Summary

To support critical business processes, the full-time Salesforce Administrator will manage system administration, configuration, and user support for Salesforce, ensuring alignment with best practices and effective integration, while working remotely or hybrid from Dublin, Ohio; Salesforce Administrator Certification is required.

Key responsibilities

• Participate in requirements gathering and completion of enhancement requests, providing impact analysis for change requests
• Perform ongoing system administration tasks, including user maintenance, configuration, and ensuring data security with other systems
• Drive end-user adoption through documentation, training, and support, while collaborating with stakeholders to maintain Salesforce as the source of truth

Required qualifications

• Bachelor's or Associate's degree in Business or Information Technology preferred
• Salesforce Administrator Certification required
• 3-5+ years of technical and functional experience with Salesforce
• Advanced knowledge and experience with Flows
• Working knowledge of LWC/Apex/Visualforce and general AI concepts