Salesforce Administrator Certification Required

Job Summary

Supporting cross-functional teams in a fully remote capacity, the Salesforce Administrator will manage the Salesforce administrative ticket queue, provide declarative solutions, and ensure efficient backlog resolution, with Salesforce Administrator Certification required.

Key responsibilities

• Manage the Salesforce administrative ticket queue, scoping complexity and prioritizing resolutions for Sales Ops and GTM stakeholders
• Serve as the primary Salesforce contact for campaign infrastructure and lead/contact routing needs
• Build and maintain declarative solutions using Salesforce tools like Flow, validation rules, and reports/dashboards

Required qualifications

• 2-4 years of hands-on Salesforce Administration experience in a production, multi-user organization
• Salesforce Administrator certification required
• Strong declarative configuration skills in Flow, validation rules, and permission sets
• Experience managing a high-volume ticket queue with effective prioritization and resolution
• Ability to scope work and communicate realistic timelines to requesters