Salesforce Administrator (NC Licensed)

Job Summary

Supporting a key client engagement in a hybrid role, the temporary Salesforce Administrator (NC Licensed) will manage day-to-day administration across multiple Salesforce orgs, focusing on case management, license governance, and overall platform stability.

Key responsibilities

• Manage user setup, profiles, roles, and permission sets across multiple Salesforce orgs
• Support Service Cloud configurations, including case management, record types, and automation enhancements
• Build and maintain Salesforce configurations, including flows, validation rules, and reports

Required qualifications

• 5+ years of hands-on Salesforce Administration experience
• Salesforce Certified Administrator (ADM-201) required
• Strong expertise in permission sets, roles, and license management
• Experience supporting Service Cloud and case management environments
• Familiarity with deployment tools and release processes