Salesforce Business Analyst

Job Summary

Leading Salesforce project implementations, the full-time remote Salesforce Business Analyst will engage with clients to gather requirements, create technical designs, and manage project deliverables while ensuring customer success.

Key Responsibilities

• Facilitate business process review workshops and analyze client business requirements
• Document User Stories, including Acceptance Criteria and recommended solutions
• Manage User Acceptance Testing and develop training curriculum for end-users

Required Qualifications

• 2+ years of experience as a Salesforce Business Analyst or in Salesforce Configuration
• Proficient in Salesforce Platform, Sales Cloud, Service Cloud, and advanced configurations
• Experience with Agile project methodology and backlog management
• Salesforce Administrator, Advanced Administrator, Platform App Builder, Sales Cloud Consultant, and Service Cloud Consultant certifications required
• Familiarity with Apex & Visualforce/Lightning Components design considerations