Salesforce Business Analyst

Job Summary

To support a federal health organization, the fully remote Salesforce Business Analyst will design Salesforce solutions, develop complex data models, and serve as a liaison between customers and development teams in a contract-to-hire opportunity.

Key responsibilities:

• Design Salesforce solutions and automate business processes to meet organizational needs
• Develop and review user stories and process flows to support Salesforce development
• Perform fit-gap analysis to align Salesforce functionality with customer requirements

Required qualifications:

• 6+ years of experience with business processes and re-engineering
• 5+ years of experience capturing requirements using the Gherkin method
• 3+ years of experience writing user stories
• Bachelor's degree required
• Valid Salesforce certification, such as Salesforce Business Analyst or Salesforce Certified Administrator