Salesforce Certified Systems Administrator

Job Summary

A company is looking for a Systems Administrator, Service Operations.

Key Responsibilities

• Manage system build and configuration changes in Salesforce Service Cloud and Certinia PSA
• Oversee data maintenance activities to ensure accuracy and compliance with organizational standards
• Document processes and manage user and license management across systems

Required Qualifications

• Bachelor's Degree in Computer Science or a business-related field
• Salesforce certified Administrator
• Experience in performing system upgrades and ensuring successful integration
• Knowledge of Salesforce products and functionalities
• Certinia PSA certifications are highly preferred