Salesforce CRM Analyst

Job Summary

A company is looking for a Salesforce CRM Analyst to support the configuration and optimization of Salesforce CRM capabilities.

Key Responsibilities

• Configure, maintain, and optimize Salesforce CRM functionality in partnership with IT
• Analyze sales, pricing, and quoting requirements to translate them into effective Salesforce configurations
• Build and maintain Salesforce reports and dashboards related to sales performance and operational visibility

Required Qualifications

• Hands-on experience supporting Salesforce Sales Cloud, Service Cloud, and other CRM environments
• Strong understanding of sales processes, pricing structures, discounting, and quoting mechanics
• Experience building Salesforce reports and dashboards to support sales performance
• Bachelor's degree in Business, Information Systems, Computer Science, or related field, or equivalent experience
• Minimum of 5 years of experience supporting Salesforce or enterprise CRM platforms in a relevant capacity