Salesforce CRM Manager

Job Summary

A company is looking for a Manager of Salesforce CRM (Operational Lead).

Key Responsibilities

• Serve as the operational lead for the Salesforce Admin team, overseeing workload management and day-to-day issue resolution
• Perform and oversee configuration across Sales Cloud, Service Cloud, and CPQ, while maintaining documentation and data hygiene
• Monitor system health and integrations, identifying improvement opportunities and recommending tactical enhancements

Required Qualifications

• 8+ years of Salesforce admin experience
• Solid understanding of CPQ, Sales Cloud, and the GTM tech ecosystem
• Experience guiding or mentoring admins/contractors
• Experience with release management, sandboxes, and deployments
• Salesforce Certifications: Admin, Advanced Admin, Platform, etc