Salesforce Operations Associate

Job Summary

A company is looking for a Salesforce Operations Associate who is passionate about working in a collaborative environment and has the ambition to be a driver for success.

Key Responsibilities

• Manage day-to-day Salesforce administrative tasks including user access, configuration updates, and general support
• Administer ReferenceEdge to support scheduling of client reference calls and maintain reports and dashboards for decision-making
• Collaborate with cross-functional teams to ensure data accuracy and support end-user training for Salesforce-related inquiries

Required Qualifications

• Bachelor's degree in Business, Information Systems, or a related field, or equivalent experience
• 1-3 years of experience in a Salesforce Administrator, CRM Support, or Sales Operations role
• Salesforce Administrator Certification, or actively pursuing
• Familiarity with Salesforce configuration, user management, and reporting tools
• Experience documenting Salesforce processes and leading end-user training sessions