Salesforce Solution Architect

Job Summary

A company is looking for a Salesforce Solution Architect.

Key Responsibilities

• Design and implement Salesforce solutions, including custom objects, flows, and process automation
• Lead and mentor a team while ensuring alignment with best practices and project objectives
• Integrate third-party tools and enhance communication workflows across multiple channels

Required Qualifications

• Minimum of 5 years in Salesforce-focused roles with expertise in Service Cloud and communications workflows
• Bachelor's degree preferred
• Salesforce Certified Advanced Administrator required; additional certifications are a plus
• Experience mentoring and leading Salesforce teams
• Familiarity with integrating third-party Contact Center solutions like Five9